Alcott HR Group is proud to announce that Operations Assistant Christy Luczak and Operations Manager Tracey Miles have earned the Fundamental Payroll Certification (FPC) designation. The credential, awarded by the American Payroll Association attests to a professional’s payroll competency. Candidates applying for the certification must first complete the FPC Application for Certification and then successfully pass a stringent examination which qualifies that they have the requisite high level of expertise in payroll matters. To maintain the FPC designation, annual recertification by examination is required.
Christy joined Alcott in June 2010. In her current role, she is responsible for managing multiple administrative functions, as well as processing payroll for several clients. Christy is a member of the American Payroll Association and the Buffalo-Niagara Chapter of Payroll Professionals.
Tracey joined Alcott in 1993, initially serving as a Payroll Manager. In her current role as Operations Manager, she is responsible for a wide range of operational functions, from client liaison to guiding her direct reports in their roles, and overseeing and monitoring internal processes to assure that effective policies and procedures are applied for optimum service quality.